St Helena Government (SHG) in partnership with DHL St Helena last week provided a free delivery service to pensioners on-Island to support them in returning their pension documents to the UK's Department of Work & Pensions.
Around 18 pensioners took advantage of the offer and their documents were sent via DHL St Helena on last Saturday's flight, arriving in the UK on Monday. All mail was successfully delivered to the Department of Works & Pensions today, Tuesday 10 July.
Governor Lisa Honan said:
When we became aware of the problems pensioners were having in returning their documents to the UK, we immediately put in place a system whereby pensioners could call the UK Department for Work & Pensions free from my office to make sure their pensions were continued. Several have taken advantage of this offer, which is still available, by calling Linda Glanville for an appointment. But I am also enormously grateful to DHL for offering to send papers through to the UK, again for free.
I am still concerned that there are more pensioners on-Island who may be affected and who have not realised they can get help quickly in this way. So please spread the word through family and friends.
SHG and DHL St Helena recognise that some pensioners on St Helena could not get their documents ready in time for last week's flight and for this reason DHL will be providing the service again this week.
Any pensioner still needing to return their Pension Life Certificate to the UK, to ensure they continue to receive their pension payments, should submit their documents to the Governor's Office at the Castle before Friday, 13 July 2018. Please ensure your paperwork is in a sealed envelope with the correct address on the front.
If you are unable to deliver your documents to the Governor's Office at the Castle, DHL St Helena will gladly collect these from your home. To make arrangements for collection, please contact DHL St Helena on tel: 67227 or 22643.
Source: St Helena Government